- All prices and shipping charges on www.butterberry.in are processed in Indian Rupees.
- Product prices mentioned are current, however these are subject to change without advance notice.
- All our products are made upon order and the processing time is 6-7 business days.
- Delivery of all orders will be duly done to the address as mentioned by you at the time of placing the order.
- We ship PAN India and shipping charges are displayed at the time of check out.
- We use the most reliable courier services for all our deliveries. Shipping usually takes 3-5 business days however this is only an estimate of delivery time. Sometimes orders may get delayed for reasons beyond our control and we ensure that we keep our customers informed.
- For bulk orders, party favors and fragrance-free soaps please write to us at firstname.lastname@example.org with your name, contact details and your requirement or send us a message via Contact Us page on Butterberry.in or get in touch via our social touch points @butterberryco and we will be happy to customize.
Exchange and Refund
- All products are custom made and once the order is received, it will be considered as final sale and will not be considered for exchange or refund. We request you to place your orders carefully.
- If you have received the shipment in a bad condition and packaging is tampered with, please refuse the package.
- Please inspect your order as soon as you receive the shipment and if any item is damaged or if you have received the wrong item, please contact us immediately with details.
- An item is eligible for refund only if it is damaged when delivered and only when the product is not opened or used.
- Please note that we will not be responsible for any damage of products after delivery hence an unboxing video would be required to initiate refund.
Registration and Security
- Any details provided by you on butterberry.in (Name, phone number, email address, delivery address) and linked to your profile (if you choose to register) is only used for fulfilling any orders placed by you for our own customer service purposes. These are never shared with any third party.
- We are committed to ensuring that your information is secure, and we use the SSL/HTTPS protocol throughout our site.
- We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are aware of any changes. This policy is effective from 15/05/2021.